The Free Hotel Chatbot That Actually Works
Jack is an open-source AI chatbot for hotels that handles WhatsApp, SMS, and email automatically. No per-message fees. No expensive subscriptions. Self-hosted on your server.
Deploy in 5 minutes. Own your data.
What is a Hotel Chatbot?
A hotel chatbot is an AI-powered assistant that automatically responds to guest inquiries across messaging channels — providing instant answers 24/7.
How It Works
Modern hotel chatbots use artificial intelligence to understand guest questions and provide helpful, contextual responses — just like a real concierge, but available around the clock.
The best hotel chatbots know when to escalate complex issues to human staff, ensuring guests always get the help they need.
What It Handles
- Check-in/check-out times and procedures
- Room amenities and hotel facilities
- Restaurant hours and menu information
- Local recommendations and directions
- Booking modifications and cancellations
- Special requests and room service
With a hotel chatbot, guests get instant answers at 3am — and your staff can focus on what matters most.
Why Choose Jack as Your Hotel Chatbot?
Most hotel chatbots charge $200-2000/month plus per-message fees. Jack is different.
100% Free
No subscription fees. No per-message costs. No per-room pricing. Just pay for your server (~$5/month).
Self-Hosted
Your guest data stays on your server. Full GDPR compliance. No third-party data sharing.
24/7 Responses
Guests get instant answers at 3am. No more missed messages or delayed responses.
Multi-Channel
WhatsApp, SMS, email, and web chat — all in one unified inbox for your team.
Easy Setup
Deploy in 5 minutes with one click. No technical expertise required.
Open Source
Full transparency. Customize anything. No vendor lock-in. Community supported.
Jack vs Other Hotel Chatbots
See how Jack compares to expensive SaaS hotel chatbot solutions.
| Feature | Jack The Butler | Other Chatbots |
|---|---|---|
| Monthly Price | Free | $200 - $2,000 |
| Per-Message Fees | None | $0.01 - $0.10 |
| Self-Hosted | ✓ Yes | ✗ No |
| Open Source | ✓ Yes | ✗ No |
| Data Ownership | 100% Yours | Vendor Servers |
| WhatsApp Support | ✓ Yes | ✓ Yes |
| Local AI Option | ✓ Yes | ✗ No |
| Setup Time | 5 minutes | Days to weeks |
How Jack Works
Guest Sends a Message
A guest messages your hotel via WhatsApp, SMS, email, or web chat. Jack receives it instantly.
AI Understands the Request
Jack's AI analyzes the message, checks your hotel's knowledge base, and determines the best response.
Instant Response or Escalation
For routine questions, Jack responds instantly. For complex requests, it creates a task and notifies the right staff member.
Staff Stays in Control
Your team monitors conversations in a unified dashboard, jumping in when needed. Full visibility, no surprises.
Hotel Chatbot FAQ
How much does a hotel chatbot cost?
Most hotel chatbots charge $200-2000/month plus per-message fees. Jack The Butler is completely free — you only pay for server hosting (~$5/month) and optional AI API usage (~$10-20/month depending on volume).
Can a hotel chatbot handle WhatsApp?
Yes! Jack supports WhatsApp Business API integration. Guests can message your hotel directly on WhatsApp and receive instant AI-powered responses 24/7.
Is a self-hosted chatbot secure?
Self-hosted is actually more secure than SaaS solutions. Your guest data never leaves your server. You have full control over security, backups, and compliance. Jack is fully GDPR compliant by design.
What AI does the chatbot use?
Jack supports multiple AI providers: Anthropic Claude, OpenAI GPT, Ollama for local models, and built-in local AI that runs entirely on your server with no API costs.
How long does it take to set up?
Jack can be deployed in about 5 minutes using our one-click deploy buttons. The setup wizard guides you through configuring your property info, AI provider, and knowledge base.